Sparx Worx (“we,” “us”) respects your privacy. This policy explains what information we collect when you use sparx-worx.com or place an order, and how we use it.
## Information We Collect
– **Order & contact information** you provide: name, email address, shipping address, phone number, and any notes you add to an order.
– **Design information:** the options and details of the custom item you create.
– **Payment information:** card payments are processed securely by our payment processor (Stripe). We do **not** receive or store your full card number — Stripe handles that directly.
– **Automatic data:** standard website/server logs and cookies used to operate the site, keep your cart working, and understand basic usage.
## How We Use Your Information
– To process, produce, and ship your order.
– To send order confirmations, shipping updates, and respond to your messages.
– To prevent fraud and keep the site secure.
– To meet legal and tax obligations.
15## How Information Is Shared
We share information only as needed to run the business, including with:
– **Stripe** — payment processing.
– **Brevo** — sending transactional emails (order confirmations, etc.).
– **Zoho Mail** — our email inbox for customer correspondence.
– **Cute Flexi Maker** — the third-party design tool used to create your custom item.
– **Our web host (GoDaddy)** — site hosting.
– **Shipping carriers** — to deliver your order.
We do **not** sell your personal information.
## Cookies
We use cookies necessary for the website and shopping cart to function, and basic analytics to understand site usage. You can control cookies through your browser settings.
## Data Retention
We keep order information as long as needed to fulfill orders and meet legal, accounting, and tax requirements, then dispose of it securely.
## Your Choices
You may request access to, correction of, or deletion of your personal information by emailing info@sparx-worx.com. You can unsubscribe from any non-essential emails at any time.
## Children’s Privacy
Our site and store are intended for adults placing orders. We do not knowingly collect personal information from children.
## Changes to This Policy
We may update this policy from time to time; the current version is always posted on this page.
## Contact
Questions about your privacy? Email info@sparx-worx.com.